Hyatt Hotels announced that it recently identified malware on computers that operate the payment processing systems for Hyatt-managed locations. Hyatt is currently cautioning past guests to check their credit card statements for errors.
As soon as Hyatt discovered the activity, the company launched an investigation and engaged leading third-party cyber security experts.
Hyatt said that the investigation is ongoing, and updates will be posted to www.hyatt.com/protectingourcustomers.
If you have stayed with Hyatt, review your credit-card statement right away for any unusual activity. Most card companies won’t hold you liable for fraudulent charges—and even if they do, the maximum you could get dinged is only $50, by law.
No words yet on how many of Hyatt’s 318 hotels involved were affected, how long they were infected or if attackers stole card numbers. A call center rep said the malware was programmed to access cardholder names, numbers, expiration dates, and internal verification codes.
Hyatt joins Hilton and Starwood on the list of major hotel chains to be hit by hackers since October.