Qatar Airways has expanded operations in Poland with the opening of a new centralised European Customer Contact Centre creating over 100 new jobs.
The Polish city of Wroclaw was chosen as the location for the new facility due to the high number of young Poles with multi-lingual skills. The Contact Centre is responsible for handling enquiries from customers across key European markets, a region which represents over 25 per cent of the airline’s global network of 125 destinations.
Since launching scheduled flights from Doha to Poland’s capital city of Warsaw four months ago, Qatar Airways has rapidly grown its presence in the country.
The route was upgraded from four-flights-a-week to daily last month, followed now with the new contact centre opening, further demonstrating the airline’s commitment to one of its newest markets.