The World Airline Awards are a global benchmark of airline excellence. Skytrax is the only global independent passenger survey monitoring airline standards and is considered the ultimate testament for excellence in the airline industry. Travellers from over 160 countries take part each year in the world’s largest airline passenger satisfaction survey to decide the award winners.
2. Qatar Airways
3. Singapore Airlines
5. Asiana Airlines
6. Cathay Pacific
7. Etihad Airways
8. Garuda Indonesia
9. Turkish Airlines
In addition to winning ‘World’s Best Airline’ Emirates scooped up a further two awards including; ‘Best Middle East Airline’ and for a record ninth year in a row, ‘World’s Best Inflight Entertainment’.
Qatar Airways took home three honours: World’s Best Business Class, World’s Best Business Class Lounge and, for the second consecutive year, Best Airline Staff Service in the Middle East.
Etihad Airways took home the coveted title of Best First Class for the fourth consecutive year, as well as taking home top honours for Best First Class Seats and Best First Class Catering.
Turkish Airlines has been chosen "Best Airline in Europe", “Best Airline in Southern Europe” and awarded "Best Business Class Catering”.
Finnair named Northern Europe's Best Airline.
IndiGo, India's largest airline by maket share, has won the Best Low Cost Airline in Central Asia and India.
World's best premium economy class: Air New Zealand
World's best low-cost airline: AirAsia
World's best aircraft cabin cleanliness: ANA
World's best economy class onboard catering: Asiana Airlines
World's best cabin staff: Cathay Pacific Airways
World's best regional airline: Dragonair
World's best economy class: Garuda Indonesia
Best low-cost airline in Australia / Pacific: Jetstar Airways
World's best first class lounge: Lufthansa
World's best airline signature dish: Malaysia Airlines
Best airline Australia / Pacific: Qantas Airways
World's best business class: Qatar Airways
Best staff service in Australia / Pacific: Virgin Australia