Thanks to the new service that called MyBagTag, customers checking in on line at www.iberia.com can specify the number of pieces of luggage they wish to check in, and download, print, and attach the tags themselves, having folded the printer page into quarters. The re-usable plastic envelopes for holding the tags can be picked up at any Spanish airport. The pre-tagged luggage can be checked in at fast bag-drop counters (numbers 810-811 and 850-851 at Iberia’s T4 hub in Madrid-Barajas airport).
The MyBagTag service can be used on Iberia, Iberia Express, and Air Nostrum point-to-point flights to/from any domestic destination, and the service is soon to be extended to the Spanish airline’s European and overseas destinations. Later on, it will be extended to cover flights with connections.
The main advantages of MyBagTag service are more flexibility and comfort in checking in luggage, as customers will be able to get their tags wherever there is an Internet connection. Use of this service can significantly shorten airport waiting time.
This system, including the plastic envelopes, and the automatic reading of the tags, was tested in recent months in Madrid, Malaga, Palma de Majorca, Barcelona, and Alicante airport. The reading of the tags proved to be 100% reliable, regardless of the printer, paper, or ink colour used.
The new system was readied in a record time and involved the integration of numerous systems and the coordination of several interdisciplinary teams of specialists.