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U.S. Department of Transportation Issues Rulemaking on Consumer Protections for Air Travel

  • Published by Ozgur Tore

The U.S. Department of Transportation (DOT) proposed new consumer protections for air travelers, building on previous passenger protection rules issued in December 2009 and April 2011.

us-dotThe proposal would require airlines and ticket agents to disclose at all points of sale the fees for certain basic ancillary services associated with the air transportation consumers are buying or considering buying. It would also codify the Department’s definition of a “ticket agent” to ensure that companies that offer flight search tools and receive a form of compensation are adhering to the Department’s consumer protection requirements.

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