British Airways Sued for Flying Passengers to Grenada instead of Granada

  • Published by Ozgur Tore

U.S. dentist Edward Gamson planned a trip to Portugal for a conference last September, he decided he'd quickly swing by Granada, Spain, to see the famed Alhambra and other historical sites.

But carrier British Airways had other ideas, and instead sent Edward Gamson and his partner to Grenada — with an E — in the Caribbean, by way of London, no less.

Gamson, who said he clearly told the British Airways agent over the phone Granada, Spain, didn't notice the mistake because his e-tickets did not contain the airport code or the duration of the trip. It was only 20 minutes after departure from a stopover in London that he looked at the in-flight map and asked the flight attendant, "Why are we headed west to go to Spain?"


“His response was: 'Spain? We’re going to West Indies,' ” Gamson said.

Gamson claims the airline refuses to reimburse their first-class tickets and didn't reroute him to Granada from Grenada.

Gamson is now suing British Airways for the cost of the trip, including planned tours in Spain that he and his partner didn't get to take.

The same mix-up happened just a week before.

Lamenda Kingdon from Plymouth, United Kingdom, had also booked a British Airways flight to Granada, Spain but found herself on a flight bound for Grenada in the Caribbean.

When notified of the mistake, the BA crew moved Kingdon to first class and sent her back to Gatwick when the flight made a scheduled stop in St. Lucia, reported the Daily Mail.

Source: Daily Mail, CNN, NBCnews



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