Menu

Southwest Airlines lost elderly woman

  • Published by Ozgur Tore

A family goes mad after a Southwest Airlines employee parked a wheelchair-using grandmother for 11 hours at an airport, having apparently forgotten her.

southwest-flyingAlice Vaticano said that she was planning to fly on Southwest Airlines from Newark Liberty International Airport to Denver. Vaticano's daughter in Denver, who was due to meet her at the airport, was shocked when her mother did not emerge from the plane.

Vaticano's daughter says a skycap promised to wheel her mother directly to her assigned gate, but instead left her alone in the airport.

The 85-year-old Vaticano, who is diabetic, was not injured in the incident.

Southwest says a "processing error" at check-in did not alert employees at the gate to her special need, which is her use of a wheelchair. The airline gave her two $200 in travel vouchers.

Advertisement
Advertisement

Destinations

Spend a Romantic Weekend in Tallinn, Estonia

Spend a Romantic Weekend in Tallinn, Estonia

Beginning of December 2016, me and my wife visited Tallinn, the capital of Estonia, and if you are searching for a romantic weekend, then you should consider Tallinn. The Estonian capital offers tra...

Best of Greek Islands with Celestyal Cruises

Best of Greek Islands with Celestyal Cruises

In Summer 2016, I had chance to sail to Greek Islands with the Celestyal Cruises. In an organization with Karavan Cruises, travelers enjoyed best of Greek islands with Celestyal and received a compl...

Unique and Luxurious Vacation Destination in Turkey: Cappadocia

Unique and Luxurious Vacation Destination in Turkey: Cappadocia

ftnNEWS would like to present you a unique vacation idea here in Turkey: Cappadocia Region. Located on the central Anatolia plateau within a volcanic landscape sculpted by erosion to form a successi...