As of 31 March 2015, Air France’s new cabins take off to Guangzhou, the second Chinese destination after Shanghai to benefit from these new cabins. In Air France’s new Business cabin, the seat adapts to the shape of each individual, from seating position to a true bed close to two meters long. At the heart of the curved structure, each passenger creates their own space, enveloping and protective, according to their desires.
The seat’s soft foam is designed to offer impeccable quality of sleep. The bed’s enveloping and padded headboard conveys an impression of being in a warm, contemporary room, a signature feature of Air France seats. The soft duvet and XXL-sized feather down pillow have also been designed with the passenger’s optimum sleeping comfort in mind.
In Premium Economy, customers enjoy more comfortable seat cushions and a multi-position footrest, which further improves the comfort of this cabin. In Economy, the new seat has been completely redesigned, with more legroom, new seat cushions, softer headrests and a larger tray table. Everything has been redesigned to offer optimum travel comfort. There are also new features such as electric sockets and headphone holders.
Air France continues to roll out its new cabins on board its Boeing 777, at the heart of its long-haul fleet. With effect from 31 March 2015, customers can fly to Guangzhou on board a Boeing 777-200 equipped with the new Business, Premium Economy and Economy cabins.
This summer, Air France is offering 14 weekly flights to Guangzhou on departure from Paris-Charles de Gaulle, including 7 frequencies operated on a code-share basis with its partner China Southern Airlines. The gradual entry into service of the equipped Boeing aircraft enables Air France to serve this destination with the new cabins three times a week as from 31 March 2015 and up to seven times a week during the 2015 summer season.
The new Air France travel cabins are already available on flights to New York, Tokyo, Singapore, Jakarta, Shanghai, Sao Paulo and Dubai.
AF 102: Leaves Paris-Charles de Gaulle at 23:20, arriving in Guangzhou at 16:55 the following day
AF 107: Leaves Guangzhou at 23:05, arriving at Paris-Charles de Gaulle at 5:50 the following day.
Personalized services for Chinese passengers
Air France offers customers on its Chinese routes the excellence of personalized service combined with many products developed exclusively for flights to and from China.
At Paris-Charles de Gaulle airport, staff speaking Mandarin and Cantonese are on hand for customers to assist with formalities on departure, arrival and when they have connections.
On board, the crews offer a custom-designed service adapted to Chinese passengers. Air France has also implemented a program to raise its crews’ awareness about Chinese culture. This constant search for excellence, hospitality and service is reflected both in gestures and in the polite vocabulary used. In addition, there are Chinese interpreters on board all Air France flights to and from China.
Onboard announcements are made in Mandarin or Cantonese depending on the flight’s origin and destination.
Adapted versions of Air France inflight magazines in Chinese are available to passengers, as well as a selection of Chinese newspapers and magazines.
In the new cabins, wide high-definition individual touch screens show up to 1,000 hours of programmes on demand in numerous languages, including some films in their original Chinese version or with subtitles.
During the flight, all passengers are given menus translated into Chinese as well as oshiboris (hot or cold towels) just after boarding. As far as the meal service is concerned, Air France takes care to adapt to the culture and dietary requirements of its customers, while providing a French-style dining experience. For its Chinese passengers, the Chefs at Servair, an Air France subsidiary specialized in airline catering, design an offer of refined Chinese dishes. Moreover, since February 2015, a new selection of dishes has been introduced on the menu in the Air France La Première and Business cabins, on departure from Shanghai, Beijing and Guangzhou. The Company now works with internationally-renowned French chef Paul Pairet, who has taken up the challenge of proposing exceptional French cuisine on departure from these three Chinese destinations.