Melbourne Airport has re-appointed leading global travel retailer Dufry as its partner for international duty free retail. The partnership extends the existing contract held by Dufry-owned Nuance to 2022, representing a significant milestone for Melbourne Airport as it continues to expand its retail offerings for local and international travelers. The new store will incorporate key elements of the ‘next generation stores’ being developed by Dufry.
The current airside duty free retail operations located in Terminal 2, will undergo a total metamorphosis over a 12 month period, with a 30 per cent increase to the retail footprint and a new layout when completed by first quarter 2017. With 2,743m² of retail space in the new Departures store and 1,074m² of retail space in the new Arrivals store, the shops will serve nearly nine million annual Victorian and international visitors, delivering a new duty free retail experience which promises to be world-class.
The partnership is a first for Dufry in Australia, who demonstrate a clear intent to grow its presence within the Australian market through the newly extended partnership with Melbourne Airport.
This next phase of retail transformation at Melbourne Airport quickly follows the successful opening of the new T4 domestic terminal and transport hub in late 2015. T4 is built on 20,000m² over three levels and can accommodate up to 10 million passengers a year. It incorporates the latest self-service technology to provide passengers with a quick and easy start to their journey. A central departure lounge with more than 30 specialty retail and food and beverage stores provides passengers with a place to shop, eat and relax.