This prestigious award, which places Alcatraz Cruises in the top performing 10% of all businesses world-wide, is given to businesses that consistently earn high ratings from TripAdvisor travelers.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months, for which Alcatraz Cruises received 8317.
“Alcatraz Cruises is thrilled to receive a TripAdvisor Certificate of Excellence,” said Terry MacRae, President and CEO at Alcatraz Cruises. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.”
“TripAdvisor is delighted to celebrate the success of businesses around the globe, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
Alcatraz Cruises is the National Park Service concessioner of ferry service to Alcatraz Island in San Francisco Bay. Alcatraz Cruises hosts nearly 1.5 million visitors annually. In addition to ferry service to the island, Alcatraz Cruises offers seasonal bay cruises and private charters. Alcatraz Cruises designed, built ad operates the first hybrid ferry in the United States. The Hornblower Hybrid’s revolutionary design has reduced fuel consumption by 75% and has already begun to be implemented in other parts of the country. For more information, please visit: www.alcatrazcruises.com.