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Ryanair’s On-Time performance in February

  • Published by Ozgur Tore

Ryanair, Europe’s favourite low fares airline, today (12 Mar) released its February customer service statistics which confirm that Ryanair is Europe’s No 1 customer service airline as follows

February 2014 2015
On-time flights 91% 91%
Complaints per 1,000 pax 0.57 0.61
Bag complaints per 1,000 pax 0.36 0.52
Complaints answered within 7 days 99% 99%
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