The World Luxury Hotel Awards were established in 2006 to recognize the worldwide luxury hospitality industry. The event helps set the benchmark for world-class facilities and unsurpassed service standards. Winning hotels are judged on service delivery and effective management as voted on by international tour operators, travel agents, media and hotel guests who get the opportunity to cast their ballots in an annual worldwide poll.
“This prestigious award serves as a testament to Ovolo Hotels continuous pursuit of outstanding service quality as well as a great encouragement for our teams to constantly uphold our core mission of ‘Shiny Happy People All Around’ said Mr Dirk Dalichau, Ovolo Hotels Chief Operating Officer. “Ovolo Hotels continuously strives to be a pioneer when it comes to providing an excellent guest experience. With this award we will not only make a difference as a leading luxury hotel brand in Hong Kong, but also internationally as we continue to grow our operations.’’
Ovolo Hotels was honoured in the Luxury Hotel Brand category at the first time of entry, demonstrating that the concept of luxury in Hong Kong hospitality is diverse and evolving in a market of increasing consumer travel choice. Ovolo Hotels currently operate four individually-designed lifestyle hotels in Hong Kong. While each property highlights different aspects of their surroundings through tailored interiors and distinguished locations, through focused personalized customer care and signature all-inclusive services, they all provide distinctive luxury experiences to guests. Upon evaluation of the Ovolo flagship hotel in Central earlier in the year, Marinique de Wet, Executive Manager or the World Luxury Hotel Awards, gave the property an Editor’s Choice label, writing “We recommend this hotel as an ideal choice for the business traveller seeking privacy in a luxurious setting.”
This is the second major honour Ovolo Hotels has received in the past year. In July, the flagship Ovolo Hotel on 2 Arbuthnot Road, Central won the HA+D Award for Design Excellence in the Best Hotel Interiors category. The company is currently a finalist in the inaugural MR&MS Smith Awards, The Perspective Awards and the 2013 Boutique Hotel Awards, with results expected to be announced by November 28.