Hogg Robinson Group (HRG), the award-winning international corporate services company, will be unveiling new technology at this year’s Business Travel Show (Earl’s Court, 5-6 February 2013).
Visitors to the stand will be able to view a new online prototype for booking internal company meeting space, and test a new mobile user experience.
Booking internal company meeting space – with travel
A new prototype from HRG will help clients to integrate internal company meeting space with HRG i-Suite, the company’s web-based portal for data consolidation and reporting, expense management and traveller tracking. Clients will be able to access a complete inventory of their internal meeting facilities via the HRG i-Suite portal, and make meetings bookings as part of their overall travel itinerary. The platform enables clients to link company meeting room reservations to travel bookings made through HRG Online and external meetings suppliers so that if travel is cancelled or amended, associated meeting rooms will be included, ensuring optimal use of resources.
Paul Saggar, HRG’s Director of Technology and Product Development, comments: “We are looking forward to seeing reaction to our prototype at the Business Travel Show. We have once again listened to our clients and have created the beginnings of an integrated product.”
New mobile user experience
HRG Business travellers will soon enjoy the benefits of a completely new mobile user experience. Making the most of ‘smart web’ technologies developed by HRG’s in-house team, HRG has made mobile access an integral part of how a traveller uses the HRG online products.
Users will be able to access an optimised version of the complete HRG i-Suite portal via a range of mobile devices and platforms. These facilities, which include a hybrid app solution, will greatly improve user experience through a more intuitive interface, and faster download speeds. The release of a mobile version of HRG i-Suite is the first step in a wider product roadmap which will see HRG migrate further products, including HRG Online, onto mobile.
Saggar added. “We are seeing clients begin to understand the real value of mobile and are working with them to cut through the noise that has surrounded the topic for a number of years. We see mobile as being just another way to access our products, so you would expect the system to factor in screen dynamics and location to provide a better user experience if the traveller is working from their smart phone, tablet or iPad.“Simply by taking a responsive design approach we have created a completely new way in which people interact with our products, allowing both seamless and intuitive use that is highly personalised.”