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Turkish Airlines reshapes its Frequent Flyer Programme Miles&Smiles

  • Published by Ozgur Tore

As Turkish Airlines continues to expand its global network, they have made changes in their Miles & Smiles program to take into account regional and geographic differences.

thy-logo1012Turkish Airlines’ statement for the program changes are as follows;

We have increased the number of award seats available on every flight, making it easier to secure Capacity Controlled Award Tickets. This will apply to all aircraft in order to improve the level of satisfaction of the esteemed members.

We will eliminate the different requirements for high or low season travel for seat-guaranteed award tickets, standardizing the number of miles required throughout the year.

By using 50% of the miles required for an award ticket, members will now be eligible for the following; an award ticket in Economy for the outbound flight, a Business Class ticket on a return flight, a capacity controlled award ticket on an outbound flight or a seat-guaranteed award ticket on a return flight.

Members will now be able to use a single table to determine requirements for a capacity controlled award ticket on Turkish Airlines as well as for Star Alliance partner airline travel.

Passengers traveling with a companion may obtain an award ticket for the accompanying passenger using only 70% of the required miles if the member’s purchased ticket qualifies to accrue additional miles.

There has also be a revision to the means by which miles are earned. Previously, all mileage accrual was tied to the cabin occupied during travel (i.e. Business or Economy). Under the new scheme, miles will be awarded against the booking classification of the ticket, giving more rewards to higher fare categories.

The new minimum award will be 600 miles for domestic flights—irrespective of distance actually flown—and for short haul flights the minimum award will increase to 1000 miles instead of 500 miles. This minimum award may be supplemented with additional award miles if the passenger pays a higher fare. These minimum rewards will now apply to promotional tickets as well.

Like Elite and Elite Plus members, Classic Plus travelers will now also receive additional miles when traveling in Comfort or Business Class on International flights.

Finally, there are also revisions to the rules regarding mileage upgrades. The new rules will allow regionally upgrades to the next cabin for a fixed number of award miles and will not be dependent on the fare paid for the original ticket.

As of June 1st, all of these changes should allow Miles&Smiles members to gain more benefits when traveling on both Turkish Airlines and its Star Alliance affiliates, as well as making the planning and booking process far more streamlined.

For full details on both the program and these changes, please consult our website www.new-milesandsmiles.com

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