M&R Hotel Management, operator of 10 New York hotels, announced the appointment of Tracey Rucks to general manager of the 177-room Holiday Inn Express Manhattan Midtown West at 538 W. 48th St.
Rucks, a 10-year hospitality industry veteran who has managed hotels in Indiana, New York, New Jersey and Connecticut, will oversee operations, sales, marketing, security, maintenance, housekeeping and accounting.
Prior to joining M&R Hotel Management, Rucks was general manager of the Holiday Inn Indianapolis Carmel in Indianapolis, Indiana. From 2010 to 2014, she was general manager of the Fairfield Inn & Suites New York Manhattan/Fifth Avenue in New York. From 2008 to 2009, she was general manager of the Hilton Garden Inn Edison/Raritan Center in Edison, New Jersey, and from 2007 to 2008, she was general manager of the Hilton Garden Inn Danbury in Connecticut.
In 2007, Rucks was an area director of sales for Alliance Hospitality, a hotel owner and management company based in Raleigh, North Carolina, where she oversaw sales strategy for nine hotels representing four brands. From 2006-2007, Rucks was general manager of the former Holiday Inn Tinton Falls-Eatontown in New Jersey.
As Alliance Hospitality's area director of revenue management from 2004-2006, she helped develop and lead a training course required for general managers and sales managers.