The Westin Tokyo announced the appointment of Mr. Charles Jack as its new General Manager.
A career hotelier, Mr. Jack brings unique leadership qualities to the role, ensuring effective hotel operations and innovating programming, while driving profitability and enhancing relations between Starwood, owners and guests. Effective January 2015, his appointment heralds a new era of hospitality for The Westin Tokyo.
Mr. Jack possesses extensive experience in the hospitality sector. He began his career with Starwood Hotels and Resorts 26 years ago at Sheraton Hobart Hotel, and has since held various roles with the company in hotels and resorts in Australia, Fiji, Brunei and Thailand. He recently relocated from Bangkok, where he served as General Manager of Royal Orchid Sheraton Hotel and Towers and The Westin Grande Sukhumvit Bangkok.
During his career, Mr. Jack has been recognized as a talented hotelier, guiding his teams with a high level of leadership and outstanding management skills. In 2011, as General Manager of The Westin Grande Sukhumvit Bangkok, he received the prestigious awards of “Best Employer in Thailand, and in Asia Pacific” by Aon Hewitt, a global human resources consulting and outsourcing firm.
“I am delighted to become a part of The Westin Tokyo’s team, and will ensure that we continue to provide exceptional experiences for our guests in this vibrant and bustling metropolis. Our team members are experienced and dedicated to the success of the hotel, and I am very proud to join them as we move forward into the future,” said Mr. Jack. “Also, I look forward to discovering more about Japan, especially its rich culture, fascinating history and uncompromising commitment to quality.”