The newly renovated 234 room Hyatt Place San Jose announced Michael Lerman as the General Manager of downtown San Jose hotel owned and operated by Ultima Hospitality.
Michael comes to the Hyatt Place San Jose from The Westin San Francisco Airport where he was the Director of Operations. In that role, he directed the function of the 397 room hotel and worked with department managers to implement inventive and efficient systems throughout the property. Michael was instrumental in achieving improved guest and employee satisfaction scores and increasing profitability.
“Michael’s hands on experience throughout his career is a true asset to Ultima Hospitality and our team” stated Mark Zettl, Chief Operating Officer. “He possesses insight, vision and a clear understanding of how departments work together to provide an exceptional guest experience. We are proud to have him leading the success at Hyatt Place San Jose.”
Michael began his career in the hotel industry in 2008 after graduating from Cornell University where he majored in Hospitality Management. He worked as the Restaurant Manager for the Biltmore Hotel & Suites in Santa Clara, California. He then moved to The Fairmont San Jose, as the Lobby Lounge Manager. In 2010 he was promoted to Director of Restaurants and in 2012 became the Food and Beverage Manager. In January 2013 Fairmont Hotels and Resorts promoted him again and Michael relocated to Hawaii to become the Director of Food and Beverage at The Fairmont Kea Lani Maui. During his time at the resort, he successfully managed multiple food and beverage outlets and achieved the #1 Rated Resort Banquet Team and #1 Rated Room Service Team within Fairmont Hotels and Resorts. He also led the team to earn #1 Rated Restaurant on the island of Maui.
After several years with Fairmont, in December 2013, Michael joined Ultima Hospitality as Director of Operations for The Westin San Francisco Airport. His success continued and in December 2014 Ultima Hospitality appointed Michael General Manager of the Hyatt Place San Jose.