Wilbert Mason is the new general manager of The Landings St. Lucia. Mason, who spent much of his career managing luxury resorts in the Caribbean, assumes his new role from Chair of the Executive Committee Kathy Taylor who had been serving as the general manager on an interim basis.
"It is an honor to welcome Wilbert to the family of The Landings St. Lucia," said Taylor, who described the hospitality executive as "goal-oriented" in surpassing performance standards across multiple areas.
Mason, a Certified Hospitality Administrator (CHA), is a native of St. Vincent and the Grenadines and holds a Master's Certificate in Food and Beverage Management from Cornell University, a Bachelor of Science in Business Management and Hospitality from Utah Valley University, and a Master of Business Administration from Regis University.
"I look forward to sharing my skills and leveraging my experience to help The Landings continue to elevate its offerings as a leading world luxury all-suite resort in the Caribbean," said Mason, who added that building on the past year's performance and service standards was imperative for his team.
In addition to Mason's extensive resort experience, he has also held several leadership positions in the British Virgin Islands (BVI), including Vice President of Hospitality for the BVI Chamber of Commerce and Hotel Association, executive team member of the BVI Tourist Board, and member of the BVI Minimum Wage Board.
Mason joins The Landings after serving as General Manager at Seven Stars Resort in Turks and Caicos. Previously, he spent seven years at Peter Island Resort where he was both Rooms Division Manager and General Manager. He also spent several years with Sandy Lane in Barbados in positions of increasing seniority.
"My goal is to inspire The Landings St. Lucia team members to provide guests with personalized service of the highest caliber. From pre-arrival arrangements to dinner reservations at the resort and around the island, I look forward to engaging with our guests and working alongside our staff to create truly unique guest experiences. As I always say, happy employees make happy guests."