Marco Polo Hotels has appointed Mr. Christoph Hoeflich as General Manager of Marco Polo Shenzhen. He was previously Hotel Manager of the three Marco Polo hotels in Hong Kong.
Mr. Hoeflich has over 20 years of experience in the hotel industry, with vast international experience in Germany, Switzerland, France, India, Dubai, Bahrain, Saudi Arabia, the United States and Brunei. He possesses years of senior management and hotel pre-opening experience for numerous renowned international brands such as Westin, Sheraton, Four Seasons, Kempinski and Hilton.
First joining the Hong Kong properties in 2011, Mr. Hoeflich restructured and strategically consolidated the key operational divisions of the three hotels into a central management platform in 2013 in order to achieve maximum efficiency. In so doing, he streamlined manning across the three hotels, introduced new guidelines while maintaining the highest product quality and service standards and spearheaded the current renovation programme for Marco Polo Hongkong Hotel, Prince Hotel and Gateway Hotel.
“With Christoph’s success at our Hong Kong properties, we are delighted to recognise his achievements with his appointment to General Manager for Marco Polo Shenzhen,” said Dr. Jennifer Cronin, President of Marco Polo Hotels. “His ability to implement creative and strategic plans to improve guest experiences and revenues across all facets of the hotel has been the key to his success. We are looking forward to his exciting new initiatives planned for Marco Polo Shenzhen.”
Mr. Hoeflich replaces Mr. Thomas Salg, who has been promoted to General Manager of the three Hong Kong Marco Polo hotels, namely Marco Polo Hongkong Hotel, Prince Hotel and Gateway Hotel.