A new Welcome Center at Gotemba Premium Outlets will be opened for tourists visiting the famous shopping venue. Located in the vicinity of Hakone and Japan’s world cultural heritage site, Mount Fuji, the complex is popular by tourists especially traveling independently. Last year, the Gotemba Premium Outlets welcomed around 370,000 customers.
The Welcome Center will open on April 7, 2015. This is the first such initiative in the nine Premium Outlets across Japan, and the Center will function as a foundation for providing service to customers. The Welcome Center will give enhanced language support and provide information on shopping and sightseeing alike, thereby enabling to scale up our already thorough and detailed customer services for tourists visiting Japan. A new automated currency exchange machine and additional free Wi-Fi service will bolster the shopping complex in terms of equipment, and the Center will function as a service-providing foundation in an effort to offer comfortable and enjoyable shopping experiences to customers from abroad.
Mitsubishi Estate Simon currently operates nine Premium Outlet® Centers in Japan.