Hyatt becomes the first hotel brand to integrate its mobile app with Uber, a technology platform that connects riders with transportation on-demand.
In the more than 100 cities around the world in which Uber operates and Hyatt hotels are located, an Uber button will now appear under the My Reservations section of the Hyatt app from the day of check-in to the end of the stay. It offers guests the option to use available Uber transportation options to go from their current location to their Hyatt hotel and provides an estimated wait time. The Hyatt app also presents available Uber transportation options and the estimated price of the trip for each option. When current Uber users select their choice, the Uber app will open with the destination address automatically preset to their Hyatt hotels’ address. First-time Uber users will benefit from a simplified sign up process and an Uber credit. Terms apply.
This new Uber feature comes on the heels of a newly redesigned Hyatt mobile app (for iOS and Android) as well as a new mobile site, which both continue to offer Hyatt’s Best Rate Guarantee. Driven by listening to guest feedback, Hyatt’s new app now makes it easier to book a stay, offer the ability to book with Hyatt Gold Passport points and provide in-app integration with Apple’s Passbook feature.
Hyatt’s new mobile site rolled out earlier this year extends the experience in eight languages and adds new functionality, including more intuitive searching, booking with Hyatt Gold Passport points and the discounted My Elite Rate for Platinum and Diamond members, and support for Passbook.