Menu

Hotels can provide service with SMS

  • Published by Ozgur Tore

mobile-poolTanning by the pool and feeling thirsty? Instead of getting up to find a hotel staff member, you can pull out your phone and text in your drink order.

The front desk staff immediately logs your request and notifies the bar. You instantly receive a confirmation text back from the front desk, and your drink is already on its way.

Go Moment is pleased to announce the release of CAPE, a web based platform that allows hotel staff to communicate with guests via text, mobile, web and email from a single command center. Go Moment's guest communication platform is easy, requires no integration, and streamlines the guest fulfillment process under one single platform. They simply deliver the best in guest communication.

Hotels are finding that this type of convenience increases bookings, improves TripAdvisor scores, and encourages repeat customers.

CAPE provides two major benefits to hotel staff: a command center for guest communication and a unified portal for area research (such as weather, directions, Yelp and Google Places). Hotels are finally able to connect with customers anytime, anywhere by leveraging all communication channels to respond to guest needs and ensure guest satisfaction during the onsite stay.

Booking.com
Advertisement
Advertisement

Destinations

Spend a Romantic Weekend in Tallinn, Estonia

Spend a Romantic Weekend in Tallinn, Estonia

Beginning of December 2016, me and my wife visited Tallinn, the capital of Estonia, and if you are searching for a romantic weekend, then you should consider Tallinn. The Estonian capital offers tra...

Best of Greek Islands with Celestyal Cruises

Best of Greek Islands with Celestyal Cruises

In Summer 2016, I had chance to sail to Greek Islands with the Celestyal Cruises. In an organization with Karavan Cruises, travelers enjoyed best of Greek islands with Celestyal and received a compl...

Unique and Luxurious Vacation Destination in Turkey: Cappadocia

Unique and Luxurious Vacation Destination in Turkey: Cappadocia

ftnNEWS would like to present you a unique vacation idea here in Turkey: Cappadocia Region. Located on the central Anatolia plateau within a volcanic landscape sculpted by erosion to form a successi...