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Wi-Fi becomes a must-have amenity for airlines

  • Published by Ozgur Tore

plane laptopWi-Fi has become an important in-flight amenity as a reclining seat and extra legroom. Routehappy, the product differentiation platform for air travel, announced findings of its new study about global state of Wi-Fi used on airlines.

Some key highlights include:

  • 52 airlines worldwide now offer in-flight Wi-Fi in most regions of the globe
  • Flyers have at least "some" chance of Wi-Fi on 24% of flights worldwide, with U.S. airlines offering at least "some" chance of Wi-Fi on 66% of their flights system wide and non-U.S. airlines offering at least "some" chance on 15% of their international flights
  • Nine non-U.S. airlines now offer at least a "very good" chance of Wi-Fi on more than 20% of their international flight miles: Japan, Emirates, Aeroflot, Iberia, Lufthansa, Singapore, Etihad, Norwegian, and Icelandair, with the latter two surpassing 80%
    • Delta offers the most flights and flight miles with Wi-Fi of all airlines, by far
    • United has most international planes with Wi-Fi and uniquely offers "Best" Wi-Fi
    • American/US offers "better" Wi-Fi on its entire Airbus narrowbody fleet, which totals more than 300 aircraft
  • 18 months ago, United offered at least "some" chance of Wi-Fi on 518 U.S. domestic flights, today it is 1445, a 179% increase; American added 630, Delta 503, JetBlue 386
  • Virgin America, Alaska, United lead on offering both Wi-Fi and power on the same flights
  • All the busiest U.S. domestic routes (20 daily flights or more in each direction including JFK-LAX, LGA-BOS, LGA-DCA, JFK-SFO, CLT-ATL) have Wi-Fi availability on all flights
  • The "best" or highest bandwidth system was introduced in 2014 and is currently available on nearly 1% of U.S. flights
  • Airlines are upgrading from Gogo ATG to Gogo ATG-4 ("better") on hundreds of aircraft
  • Routehappy Wi Fi2015 Infographic
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