The first Air Serbia Travel Shop opened in Belgrade today, offering a range of expanded services and a new emphasis on providing the highest levels of customer service. Hundreds of Serbs visited the new store, taking advantage of a wide variety of launch day offers.
The Travel Shop, located on the familiar spot near Saint Mark’s Church, has been designed to reflect not just the new Air Serbia corporate identity, but also the company’s new customer-focused philosophy.
Open between 8.00am and 8.00pm, Monday to Friday, and from 8.00am to 3.00pm on Saturdays, the store has a dedicated team providing a one-stop shop for all Air Serbia-related travel enquiries and bookings.
Travel shop staff will wear a uniform that reflects the new Air Serbia brand and will assist customers with a wide range of services.
Customers can also access information and make bookings through Air Serbia’s new Facebook page (www.facebook.com/airserbia) which is also launched today and its new website at www.airserbia.com.