Same Day Baggage Delivery Service for International Travelers to Japan

  • Published by Ozgur Tore

luggage deliveryIf you are traveling to Japan with ANA, Japan’s largest airline, you can enjoy Japan’s first ever same day baggage delivery service between two cities.

ANA partners with Yamato Transport Co., Ltd. for the baggage delivery service that leverages the two companies’ networks to allow international visitors to Japan to send their baggage same day between 4 designated hotels in the Tokyo region and the Osaka/Kyoto region for 2,000 yen per piece[1].

The service begins today, and based on customer feedback and data during the trial period, the companies will expand the service and coverage areas later this year. 

ANA and Yamato Transport is pioneering this service as part of their continuing efforts to improve convenience, and have high expectations as the number of international visitors to Japan, especially those from Asia, continues to soar to 19.74 million in 2015, an increase of 47.1% year on year[2]. The most popular route for tourists is between Tokyo and Osaka, and approximately 60% of tourists travel independently therefore carry their own luggage[3]. Many of them want to explore Japan unencumbered[4], creating demand for baggage delivery between major hotels increasing.

For example, visitors at designated hotels in Tokyo can send their baggage, travel to Kyoto hands free, and pick up their baggage at their hotel in Kyoto that evening.[5]

ANA and Yamato Transport have already made inroads in this sector since September 2012, allowing Japan residents to send baggage from home and pick it up on the baggage carousel at their international arrival airport.

“At ANA, we take pride in helping international visitors fully enjoy Japan,” said Takashi Shiki, ANA Executive Vice President, Sales & Marketing. “Combined with our popular ANA Experience JAPAN Fare, this same day baggage delivery service goes the extra mile to give the growing number of guests the freedom to fully experience Tokyo, Osaka and Kyoto.”

[Designated Hotels]

City Hotel
Tokyo Hyatt Regency Tokyo
Tokyo Hilton Tokyo
Osaka ANA Crowne Plaza Osaka
Kyoto ANA Crowne Plaza Kyoto

[1] The price is for pilot period. Subject to change from September.

[2] Source: Japan National Tourism Organization

[3] Source: Ministry of Land Infrastructure and Transport; "Consumer trends among foreign tourists visiting Japan (2014 annual report)

[4] Source: Ministry of Land, Infrastructure and Transport survey of foreign visitors to Japan; "Results of survey into the promotion of luggage-free travel and future initiatives"

[5] Times vary, but generally baggage dropped off by 8:00AM will be delivered after 18:00PM same day. Conditions apply. Service will not provide delivery to airports.


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