thy tailsBoth the United States and Turkey have suspended all non-immigrant visa services for travel between the two countries, following the arrest of a US consulate employee in Istanbul. Due to those recent developments, Turkish Airlines issued a statement for passengers holding tickets from Turkey to the U.S. or vice-versa.

The statement is as follows:

Excluding passengers transferring to connecting flights in Istanbul; for all passengers holding Turkish passports flying to the USA between October 12th, 2017 and October 31st, 2017, and all passengers holding American passports flying to Turkey between October 9th, 2017 and October 31st, 2017 on Turkish Airlines and AnadoluJet flights, with tickets issued on or before October 9th, 2017, the following procedure can be carried out till October 31st, 2017:

For Turkish passport holding passengers:

1) Reservation changes can be made free of charge.

2) Refund requests:

    a) Refunds can be issued for tickets which have not been used.

     b) On tickets which have been partially used, a refund for the unused portion of the ticket can be   issued.

3) Extension of ticket validity:

   The validity of tickets can be extended to October 31st, 2017 (inclusive) without paying any price difference or penalty.

4) These implementations are applied to only Turkish Airlines and AnadoluJet flights.

For American passport holding passengers;

1) Reservation and route changes can be made free of charge.

2 Refund requests:

   a) Refunds can be issued for tickets which have not been used.

   b) On tickets which have been partially used, a refund for the unused portion of the ticket can be issued.

3) Extension of ticket validity:

   The validity of tickets can be extended to October 31st, 2017 (inclusive) without paying any price difference or penalty.

4) These implementations are applied to only Turkish Airlines and AnadoluJet flights.