Mr Lau has extensive knowledge and experience in reservations, marketing and revenue management. He joins Marco Polo from his role as Director of Reservations and Revenue of The Upper House of Swire Hotels. Prior to that, he was with the Mandarin Oriental and Island Shangri-la in Hong Kong. In his new position, he is responsible for strategically coordinating the revenue management processes and procedures for all Marco Polo hotels; he will report to Mr Simon Pearson, Vice President, Marketing and Business Development.