He succeeds Julie Benson who will retire May 29, after 32 years of service. In this role, O’Connor will lead the team accountable for media relations, publicity, social media, community relations, ship introductions and special events. He will drive messaging for product and program launches and be responsible for issues management and crisis communications. He will also oversee the collaboration among the international public relations teams in the United Kingdom, Australia and throughout Asia.

O’Connor is a graduate of Michigan State University’s School of Communication Arts & Sciences.