Mr. Clarinval reports directly to the general manager and will play a vital role in overseeing the resort's operational activities, particularly in the areas of service and quality delivery in the rooms and food and beverage departments.
Mr. Clarinval joins the resort from Shangri-La Hotel, Jakarta, where he held a similar position. Prior to Indonesia, he helmed a hotel in the Czech Republic and was responsible for both pre-opening activities and the opening of the property. He led a full-phase build out of the hotel in accordance with construction and structural regulations and brand standards, in addition to developing sales and marketing strategies to stimulate and drive brand perception.
Before moving to the Czech Republic, Mr. Clarinval worked in a variety of management roles throughout the United States and Europe, including his home country of Switzerland, Belgium and the United Kingdom. He held his first general manager position when he was just 28.
Mr. Clarinval attended the Hotel Management School Namur in Belgium, and graduated with a Bachelor's degree in Hospitality Management and Tourism from Cornell University in Ithaca, New York.
"I am extremely excited in my new role at Rasa Sayang Resort and Spa and am committed to raising the resort's service delivery and quality standards even further to ensure that our guests have an unrivalled and wonderful stay experience," said Mr. Clarinval.Hong Kong-based Shangri-La Hotels and Resorts currently owns and/or manages 66 hotels under the Shangri-La and Traders brands with a rooms inventory of over 30,000. Shangri La hotels are five-star deluxe properties featuring extensive luxury facilities and services. Shangri-La hotels are located in Australia, Canada, mainland China, Fiji, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Philippines, Singapore, Sultanate of Oman, Taiwan, Thailand and the United Arab Emirates. The group has over 40 projects under development in Austria, Canada, mainland China, France, India, Macau, Malaysia, Philippines, Russia, Qatar, Seychelles, Turkey and United Kingdom. For more information or reservations, please contact a travel professional or access the website at www.shangri-la.com.