Accor introduced online solution for group bookings

  • Published by Ozgur Tore

Accor offers its partners in the tourism industry a dedicated digital solution that will allow them to book rooms directly for groups of 15 to 60 people (8 to 30 rooms).

accor logo11This service, which is very user friendly and designed like a booking engine for the general public, allows users:

-           to consult single, double and twin room availability in real time

-           automatic access to the best available rate

-           to pre-book directly in the hotel’s system

Users will access this service via the “Professional Solutions” tab in the “Tourism” section of the portal. It will be deployed by end 2015 in Accor’s primary leisure group establishments (500 to 600 hotels). In 2014, the rollout will focus will be on key European destinations, notably France, Germany and the United Kingdom, before the service is expanded to Asian destinations in 2015. The hotels concerned cover all market segments, from luxury to economy.

This new service is available in seven languages: French, English, Spanish, German, Portuguese, Italian and Dutch.

From the beginning of April, users will also be able to book additional services, for example dinner and luggage management. This solution is Accor’s response to changing market and customer requirements and notably to its customers’ desire to obtain information as quickly as possible.

The brands favored for this kind of stay are Pullman, Novotel, Mercure and ibis. Accor’s multi-brand hotel offer in 92 countries is well-suited to the leisure group market which is very international and generally driven by Japanese and Asian customers.

Online demo:

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