World’s first online crisis assistance travel service goes live

  • Published by Vedat
Anglo Arab Insurance Brokers (AAIB) under the trade name Frontier Travel Insurance has launched the world’s first online crisis assistance plan, Crisis Assistance Plus.

With Crisis Assistance Plus, business travelers post conflict territories and can apply for and buy immediately over the internet, critically without having to wait for administration ‘approval’, couriers or bank authorisation.  

The Crisis Assistance Plus plan ensures that clients have 24/7 emergency access to a team of specialist consultants, anywhere in the world, who can put emergency procedures in place to secure somebody’s safety, if necessary by deploying personal security staff, or providing access to highly skilled negotiators and experts in cases of kidnap and ransom.    

“Business people can travel to frontier markets with greater confidence now. This product is about responding to the needs of the businesses community. Our research has revealed that corporate travelers need swift, inexpensive assistance that provides professional help when the worst happens,” said William Wakeham, Chief Executive Officer of AAIB.

“Similar cover is available off-line but it takes much longer to arrange and is many times more expensive,” he said.

The package provides guidance and protection to clients who suspect their life is in danger or their safety is threatened. Starting at just $85 for seven days cover, ‘Crisis Assistance Plus’ offers substantial savings compared to more conventional offline crisis assistance plans.

“The cover is comprehensive,” said Wakeham. “Benefits include crisis consultant’s costs, emergency political evacuation, legal expenses, independent interpreter fees, relocation, travel and accommodation, emergency medical care. Should the worst happen and a kidnapping takes place, the plan offers thirty days access to highly trained mediators – essential in these sorts of circumstances. We believe this is a truly unique product, and fills a clear gap in the market” he added.

A crisis event can take many forms, whether it’s street riots, a shooting, wrongful detention, a bomb scare, blackmail and extortion, political threats, disappearance, hi-jack, terrorism or maybe an incident of a violent crime; every crisis is unique.

“Potential clients can also select their outbound and return travel dates, rather than be restricted to preset periods of cover. This makes our cover even more flexible, convenient and cost-effective,” said Wakeham.

The cover is valid in many ‘challenging’ markets around the region including, Iran, Pakistan, Afghanistan, Syria, Yemen, Iraq, Somalia, Ethiopia and Tanzania to name but a few.

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