Airline rankings are more important than ever in 2025, especially after ticket prices jumped 7.9% last year—outpacing inflation. But while many travelers still chase the cheapest fare, a new WalletHub study reveals that price is only part of the story. Safety, comfort, and reliability can have a much bigger impact on your journey—and your sanity.
The 2025 airline rankings compared 11 U.S. carriers using 14 different metrics, including delays, cancellations, in-flight amenities, and pet safety. The results? Some clear winners, and some big surprises.
Best Overall Airline
Spirit Airlines took the top spot for the first time in seven years, scoring highest across categories like safety and affordability. Often seen as a budget-only option, Spirit is now proving it can deliver on more than just low prices.
- Top WalletHub Score: 69.12
- Low incident rate with no fatalities between 2019–2024
- Newer aircraft fleet enhances passenger safety
Most Reliable Airline
Delta Air Lines is the go-to choice for travelers who value punctuality and peace of mind. It leads in multiple performance categories that impact your travel day.
- Lowest cancellation and delay rates
- Fewest mishandled baggage reports
- Minimal denied boardings
Most Comfortable Airlines
For those who care about the in-flight experience, two airlines rise above the rest: JetBlue Airways and Hawaiian Airlines.
- Free high-speed Wi-Fi onboard
- Complimentary snacks and beverages
- More generous legroom than competitors
Other notable mentions in this category include Alaska, American, Delta, and Southwest, all tied for third place in passenger comfort.
Most Affordable Airline
Unsurprisingly, Spirit Airlines also ranked as the best airline for budget-conscious travelers. But this time, affordability came with impressive safety and overall performance scores.
- Lowest average ticket prices among major U.S. carriers
- Charges for extras—but base fares are significantly lower
- High value when balancing cost with service
Most Pet-Friendly Airlines
In 2024, ten animals died during air travel—and four major airlines had at least two pet fatalities. But three carriers earned a perfect record.
- SkyWest Airlines
- United Airlines
- Envoy Air
Each of these airlines reported zero pet incidents, making them the most pet-friendly options for travelers flying with furry companions.
WalletHub’s study stands out because it evaluates airlines beyond just cost. For example, a carrier that charges for drinks wasn’t penalized if its ticket prices were significantly lower than competitors offering free beverages. It’s a fairer, more realistic look at what passengers actually experience.
So what’s the takeaway for travelers? In 2025, smart flying means looking beyond the price tag. Whether you want fewer delays, a safer ride, better snacks, or stress-free pet policies, this ranking gives you the full picture. It might even change how—and who—you fly with next time.
Would these rankings make you rethink your go-to airline? Let us know in the comments.
