America’s Center Convention Complex

Explore St. Louis Selects VenueOps and Simpleview

Explore St. Louis, operators of iconic America’s Center Convention Complex, has selected VenueOps to manage their facilities, and Simpleview to help manage client relationships and marketing of the premiere CVB.

Located in the heart of downtown, Explore St. Louis serves as a vital cultural asset of the city. They are planning for the future by transitioning from technology that has been in place for the past couple of decades and relying on what many regards as the two most intuitive platforms in the market to manage their sales and venue management processes.

Darren Ison, Director of Information Technology for Explore St. Louis, commented, “With our legacy system, we were limited with flexibility and functionality, with a lot of double-handling and use of manual processes to do what we needed to do. After extensive research, we found the best way forward for us was to partner with these two outstanding companies. They understand our needs and are also tightly integrated, so this way we get the best of both worlds—the absolute best in class for each of their respective areas, plus they talk to each other.”

Steve Mackenzie, President of EventBooking, said, “We are truly delighted that the America’s Center has selected VenueOps to fulfill their venue management needs, and that our partnership and integration with Simpleview’s CRM will allow them to do things they could only dream of before. It’s a privilege to be recognized in this way; I consider it a testament to how we’re becoming the leading choice for convention centers, and how our level of service is increasingly setting us apart. We embrace the concept  that tight partnerships with other technology leaders like Simpleview is what the industry needs, and we’re committed to this path of easy-to-use software with extremely flexible integration options.”

EventBooking is a Software as a Service (SaaS) company that specializes in online booking and venue management for arenas, stadiums, convention centers, and performing arts centers. EventBooking takes pride in their clients, who oversee the many moving parts that make a concert, conference, or sporting event possible. EventBooking retains a 99% customer satisfaction rating, based on regular polls of their client base.

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