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Greyhound Canada to Downsize its Canadian Business

Greyhound Canada decided to downsize its operations for both passenger and freight services as the ridership continues to decline since 2010.

The company has notified all proper authorities of its intention to discontinue service effective October 31, 2018 in the provinces of Alberta, Saskatchewan and Manitoba. In British Columbia, all routes will cease except for Vancouver to Seattle, which is operated by Greyhound Lines, Inc. (USA) and BoltBus.

All routes in Ontario and Quebec will continue unchanged, aside from the Trans-Canada service west of Sudbury in northern Ontario, which we will exit.

Greyhound Canada will continue to serve the following corridors:

Toronto-Ottawa-Montreal-New York

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Toronto-Niagara Falls-Buffalo-New York


Toronto-Barrie, Toronto-Guelph/Kitchener/Cambridge, and all other southern Ontario services.

This decision is regrettable and is due to a challenging transportation environment that is characterized by declining ridership in rural communities; increased competition from subsidized national and inter-regional passenger transportation services; the new entry of ultra-low-cost carriers; regulatory constraints, and increased car travel. Greyhound envisions that these changes will result in a viable, sustainable business on the remaining routes.

“It is with a heavy heart that we announce these service impacts for the end of October. We understand that these route changes are difficult for our customers. Despite best efforts over several years, ridership has dropped nearly 41% across the country since 2010 within a changing and increasingly challenging transportation environment. Simply put, we can no longer operate unsustainable routes. We are committed to keeping customers informed and will continue to provide fair and open communications to ensure that adequate notice is given.” said Stuart Kendrick, Senior Vice President, Greyhound Canada.

Route change information is available at

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