On 7 July 2026, Air France opened its new lounge at Terminal 4 of London Heathrow International Airport, a strategic hub on its medium-haul network. For the first time, the airline is offering its customers an elegant space designed to provide peace and quiet and French-style refinement before a flight or during a layover.
Open daily from 5am to 10pm, it welcomes Air France La Première, Business (excluding the Business light fare) and Flying Blue Elite Plus customers, as well as eligible customers flying with KLM and SkyTeam alliance partner airlines.
The lounge covers over 750 sqm and has nearly 150 seats. Bathed in light and offering a view of the runways, it reflects the airline’s world with a refined display of its brand identity, displaying its logo, the winged seahorse — Air France’s historic symbol —, as well as a selection of posters illustrating its rich heritage.
At the heart of the lounge, a dining area invites guests to enjoy a convivial culinary experience, featuring traditional French dishes. It seats close to sixty guests, with a mix of tables for two and a large communal table. A bar offers a selection of champagne, French wines and spirits.
As part of a more sustainable approach, Air France prioritises the use of local and seasonal produce when creating its menus. Particular attention is also paid to reducing food waste, as well as to the sorting and recycling of waste generated by catering services. Water dispensers are also provided to limit the use of single-use plastic.
A Clarins treatment area, in partnership with Air France
This new lounge features a treatment area by Clarins, an Air France partner for nearly 20 years. Guests are invited to choose one complimentary treatment from the following three: ‘Anti Jet-Lag’, ‘L’Instant Detox’ and ‘Focus Regard’.
Open Monday to Friday starting July 13, 2026. Bookings can be made in person at the Clarins reception desk in the Air France lounge. La Première customers can also book these treatments by calling their dedicated phone number.
A dedicated space for La Première customers
In the lounge, La Première guests are welcomed in a private area, where they receive a bespoke service. Modelled on the La Première suite available on certain long-haul flights departing from Paris-Charles de Gaulle, it offers a particularly comfortable layout.
Boasting a privileged view of the runways, it features five seats and offers in-seat dining service. In the Clarins area, La Première customers can also enjoy a “Destination Relaxation” treatment designed especially for them.
A Flying Blue Ultimate exclusive
Flying Blue Ultimate members also have access to a dedicated area within the lounge. Featuring four comfortable chairs, it provides guaranteed comfort and peace and quiet. It ensures everyone’s privacy whilst providing easy access to all the available services.
All the essentials of Air France lounges
Throughout the lounge, guests can settle into a range of comfortable chairs to relax, work or enjoy a bite to eat. Tucked away from view, there is a dedicated relaxation area with a subdued atmosphere. A quiet and functional workspace is also available.
To ensure quick and seamless access, the lounge entrance is equipped with eligibility kiosks. The lounge also features TV screens, free Wi-Fi, and plenty of power sockets and USB ports near the seats. Finally, a selection of French and international digital newspapers and magazines is available on the Air France Press app.
Photo credit: @Air France
