Viajes El Corte Ingles has taken a major corporate travel contract from Avoris, winning the business to manage the journeys of Aena staff and board members for the next two years. The deal is valued at 26.7 million euros and includes the option of two further extensions.
The Spanish travel agency beat its rival after scoring higher on the technical assessment, according to reporting by Cinco Dias. Avoris had held the account since 2023, when it was managed through its BCD brand.
The contract covers the booking of transport, accommodation and vehicle hire, as well as visa management and agreements with taxi firms. It is one of the most important accounts in the corporate travel market and marks a significant setback for Avoris, which had handled a smaller 14.4 million euro allocation over the previous three years.
The loss comes at a time when corporate travel agencies are competing aggressively for large public and private accounts, where service quality, technology and pricing can decide the outcome of a tender. In this case, the decisive factor appears to have been the technical score rather than the financial offer, underlining how public-sector travel contracts can hinge on operational capability as well as cost.
Aena is one of Spain’s most significant corporate clients because of the scale of its workforce and the complexity of its travel needs. Managing journeys for employees and board members typically requires coverage across domestic and international travel, plus support services such as ground transport and documentation.
For Viajes El Corte Ingles, the award strengthens its position in a segment that has become increasingly important as leisure travel faces stronger competition and corporate business offers more stable, contract-based revenue. The company has been trying to build momentum in business travel, where large institutional accounts can deliver long-term earnings and visibility.
Avoris, meanwhile, has lost one of its most prominent corporate accounts. Its BCD unit had handled the Aena contract since 2023, but the new tender means the group must now absorb both the revenue hit and the reputational impact of losing a high-profile public client.
The contract reflects wider changes in the Spanish travel industry, where consolidation, specialist corporate units and greater competition are reshaping the market. Travel management companies are increasingly judged on digital tools, service delivery and the ability to handle complex travel programmes efficiently.
With the Aena business now moving to Viajes El Corte Ingles, the outcome is likely to be watched closely by other major travel buyers in Spain. Large corporate accounts often act as a benchmark for future tenders, especially when the client is a national infrastructure operator with high travel volumes and strict service demands.
