Viceroy Hotels & Resorts announced the appointment of Patrick Lacassagne as Viceroy Chicago’s new General Manager.
In his role, Lacassagne will oversee the overall hotel strategy to maximize guest satisfaction, service standards, colleague satisfaction and financial performance.
“Patrick is a born leader, and we feel extremely fortunate to have him join the team at Viceroy Chicago,” said Mike Walsh, Chief Operating Officer for Viceroy Hotels & Resorts. “His track record of success over the course of his hospitality career speaks for itself, and we’re excited for the energy and expertise he will bring to his role as General Manager.”
Lacassagne’s nearly 20-year global hospitality career began in France, where he was born and raised. Starting as an Assistant Food & Beverage Manager at the esteemed Hotel Concorde Montparnasse, he went on to serve in various F&B roles in such destinations as Egypt, Morocco and the Caribbean. Most recently, Lacassagne was the General Manager of the NoMo Soho, part of Highgate’s New York City portfolio. Prior to that position, he held GM positions at Chicago’s Deer Path Inn and The Knickerbocker Hotel, New York.
“Viceroy Chicago has established itself as one the very best hotels in the nation, and I’m honored to be a part of such an amazing property,” Lacassagne said. “I’m also very happy to be returning to Chicago, a city I have a great fondness for.”
Part of Viceroy Hotel Group’s prestigious Icon Collection, Viceroy Chicago has been consistently named among the top hotels within the market of Chicago and within the United States. Most recently, the hotel was included in the T+L 500 list for 2023. Viceroy Chicago was also featured as the #1 hotel in the Travel + Leisure World’s Best Awards for both Best City Hotel in the Continental U.S. and Best Chicago City Hotel, as well as named Best Rooftop Bar in Chicago (Devereaux) by Condé Nast Traveler.
