Emirates Boeing 777 aircraft

Emirates Advises Passengers to Plan Ahead for Peak Summer Season

 

As the departure numbers peak just before Eid al Adha on June 24th and during the summer holidays on July 1st, Emirates recommends passengers to plan their travel journey this June and July.

With over 80,000 passengers expected to depart from Dubai on busy days, it is advisable to arrive at the airport up to 3 hours before the flight’s departure time. Passengers should also keep a note of their boarding time to ensure arriving at the departure gate punctually and make use of several check-in and baggage drop options to save time at the airport. By planning ahead, passengers can avoid unnecessary stress and fully enjoy their travel experience.

Top Tips to Fly with Emirates

Check-in and get your digital boarding pass in advance

Passengers are encouraged to download the Emirates app on their mobile phone and are reminded that when departing from Dubai – boarding passes are now issued in digital format on the app, or by email when passengers check in online via Emirates.com. Both options allow customers to book and change flights, download a digital boarding pass for most destinations, check what meals will be served onboard, book a chauffeur drive service and even pre-select and plan movies to watch via ice inflight entertainment. Online check in and app check in are both open 48 hours ahead of flight departure time.

Emirates Baggage Allowance

Your free baggage allowance is based on either the total amount of weight or on how many pieces of luggage you have.

The weight concept applies to most routes. The piece concept applies only on flights to and from the Americas and Africa. Your allowance depends on where you’re traveling, your fare, and your travel class.

If you’re an Emirates Skywards Platinum, Gold, or Silver member, you could also enjoy extra baggage allowance on routes that use the weight concept. When traveling on piece concept routes on Emirates flights only, Emirates Skywards Platinum and Gold members are eligible for 1 additional piece of checked baggage at 23 kg per piece in Economy Class and 32 kg per piece in Business Class and First Class over the ticketed limit.

  • Weight Concept

The weight concept applies to all routes, except when you travel to and from the Americas and from Africa (for tickets issued before August 9, 2021).

 

Class of travel Special Saver Flex Flex Plus
Economy Class 20 kg**  25 kg***  30 kg 35 kg

**25 kg in Economy Special for flights between UAE and India.

***30 kg in Economy Saver for journeys originating in Australia and New Zealand for tickets issued on/after 26 November 2019

 

Class of travel Baggage allowance
Business Class 40 kg
First Class  50 kg

 

Checked Baggage Dimensions for weight concept

The total dimensions (length + width + height) of an individual bag should not exceed 300 cm (118 inches). Bags exceeding this limit will not be accepted as checked luggage. For travel from Dammam International Airport, an individual bag should not exceed 215 cm (84.64 inches).

  • Piece concept (the Americas and Africa)

You can check in a certain number of bags, and each bag has a weight allowance. Your allowance depends on your fare or travel class.

The piece concept applies to flights to and from the Americas and flights originating in Africa.

For tickets issued on or after August 9, 2021, the piece concept applies for flights into Africa as well.

Baggage allowances to and from the Americas and Africa (except flights within the Americas and between US and Europe):

Class of travel Baggage allowance
Economy Class *One piece up to 23 kg for Special fares
Two pieces up to 23 kg each for Saver, Flex, and Flex Plus fares
Premium Economy Two pieces up to 23kg (50lb) each
Business Class Two pieces up to 32kg (70lb) each
First Class Two pieces up to 32kg (70lb) each

*If your journey originates from Africa and your ticket was issued before May 11, 2020, you can check in two pieces of baggage weighing up to 23 kg each in Economy Special.

Baggage allowance for flights within the Americas and between the US and Europe:

Class of travel Baggage allowance
Economy Class One piece up to 23 kg for Special and Saver fares
Two pieces up to 23 kg each for Flex and Flex Plus fares
Premium Economy Two pieces up to 23kg (50lb) each
Business Class Two pieces up to 32kg (70lb) each
First Class Two pieces up to 32kg (70lb) each

 

Travel from Australia, New Zealand, or Asia

If your trip from Australia, New Zealand, or Asia to North or South America includes a sector in Europe or a stopover in Dubai for longer than 24 hours, the weight concept will apply for the entire ticketed journey.

If you are traveling into Africa with a stopover of more than 24 hours, the weight concept may apply.

Checked baggage dimensions for piece concept

The total dimensions (length + width + height) of each piece must not exceed 150 cm (59 inches).

You’ll be charged an additional fee for any individual items exceeding dimensions of 150 cm (59 inches), up to a maximum of 300 cm (118 inches) or 215 cm (84.64 inches for travel from Dammam International Airport. If an individual item has total dimensions greater than these specifications, it can’t be checked in as baggage and will need to be sent as cargo or freight.

emirates home service

Drop luggage off beforehand and avoid airport queues

To save time, Emirates passengers can drop off luggage at the airport the night before travel at no charge. Passengers who are departing from Dubai can check-in early and drop off their bags 24 hours before departure, or 12 hours before departure if flying to the US or Tel Aviv. Then closer to departure time, they can arrive to the airport and proceed directly to immigration.

For a slick start to summer travels, passengers can try the brand-new City Check‑in and Travel Store in ICD Brookfield Place, Dubai International Financial Centre (DIFC). Conveniently check in, drop luggage and enjoy the glamorous surrounds, as early as 24 hours and up to 4 hours before a flight. Customers can visit the space and check in anytime from 8:00am to 10:00pm daily, beginning their travel experience with seamless service via self check in kiosks and at dedicated desks with Emirates agents.

Those starting their journeys from Ajman can also take advantage of a 24‑hour City Check‑in at Ajman Central Bus Terminal. Passengers can check in up to 4 hours before the flight departs, check in baggage, and collect boarding passes, buy a bus ticket for AED 20 and head directly to Emirates Terminal 3, with regular bus departures throughout the day from 4am to 11.30pm. Upon arrival at the airport, travellers can simply continue through to their flight.

Passengers can also opt to check in at home in Dubai and Sharjah. DUBZ agents complete the check-in process in the customer’s home, hotel, or office, and take the bags to the flight while customers are free to breeze through the airport later. Passengers can book at least 24 hours before a flight and proceed to the airport check-in up to six hours before the flight departs. The Home Check In service is complimentary for First Class passengers.

Emirates self check in kiosks

Enjoy the world-class airport experience

Passengers can choose to use Emirates’ self check-in kiosks at the airport if they haven’t already checked in online. It’s possible to view the travel itinerary, choose a preferred seat and add Emirates Skywards numbers, and use the baggage drop area to check-in bags.

People of Determination can access dedicated support from trained Emirates and airport staff when travelling over the summer period. This includes a pre-planning guide for Dubai International Airport (DXB) for those with hidden disabilities, 2 hours complimentary parking at the airport and access to a dedicated priority lane for check-in, passport control, security and priority boarding if required. Passengers can check the Accessible Travel page on Emirates.com for information and contact their Emirates local office with queries.

Passengers who wish to save even more time can pre-order Duty-Free Shopping on EmiratesRED.com and get access to exclusive Duty-Free products, which are then delivered to their seat in the air. With over 70 new products this summer, Emirates Red gives passengers the chance to purchase luxury products from Tom Ford, Jo Malone, La Mer and Dolce & Gabbana and many more. The pre-order service is available on most flights, and passengers can shop from 21 days up to 40 hours before their flight. Passengers need to provide their flight details during checkout, and the orders are delivered by cabin crew directly to the passenger’s seat inflight.

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