Singapore Airlines (SIA) will transform its SilverKris and KrisFlyer Gold lounges at Singapore Changi Airport Terminal 2 over the next two years, investing US$34 million (S$45 million) to elevate the on-ground customer experience at its main hub.
Renovations will begin on 15 April 2025, progressing in phases, with completion expected around mid-2027. The revamped lounges will boast 50% more space and seating capacity, and feature upgraded facilities, signature elements from SIA’s flagship lounges at Changi Airport Terminal 3, and an enhanced variety of food and beverage options.
The lounges cater to SIA passengers flying in first and business class, and those with certain frequent-flyer statuses.
New features
The all-new First Class SilverKris Lounge will feature a spacious area with increased capacity, higher ceilings, and floor-to-ceiling windows. The renovated bar will offer a premium experience, including barista services in the morning.
The live cooking stations in the First Class SilverKris Lounge will serve a wide range of popular Singaporean, Asian, and Western cuisine of dishes, while the self-service buffet will also be expanded to mirror the offerings available at the SilverKris Lounge in Terminal 3.
The Business Class SilverKris Lounge will expand by 30%, providing customers with more space and comfort. It will include a quiet rest area with recliners for customers to relax before their flight, and a redesigned living room area with diverse seating options including wingback chairs, sofa seats, and productivity pods. These will give customers the flexibility to work, dine, or rest in comfort.
The expanded self-service buffet will feature both Asian and Western cuisines. A new full-service bar will complement the dining experience, serving fresh barista-made coffee in the morning and signature cocktails in the evening.
The KrisFlyer Gold Lounge will double its capacity, offering various seating options, such as armchairs for lounging, workstations, and dining seats. New amenities will include in-lounge restrooms and shower suites, enabling customers to freshen up before their flights.
The three lounges at Changi’s Terminal 2 will remain operational throughout the renovation process.
Renovation dates
To minimise disruption to customers, renovation will be carried out in phases. Construction of the new First Class SilverKris Lounge will begin on 15 April 2025, with expected completion by the fourth quarter of 2025.
Construction of the new Business Class SilverKris Lounge is expected to begin in the fourth quarter of 2025, and the new KrisFlyer Gold Lounge in the first half of 2026.
S$50 million spent to upgrade lounge at T3
SIA’s latest investment comes after it spent S$50 million between 2019 and 2022 to upgrade its premium lounges at Terminal 3 as was reported by The Straits Times.
Opened in 1990 at the same time as T2, the three SIA lounges there were last renovated in 2011. In 2024, they underwent a minor refresh, including a new section that was added to the business class lounge. The latest renovations will bring them on a par with SIA’s newer lounges in T3.
Accor to supply passenger relations officers for lounges
SIA also recently appointed French hospitality company Accor as its new vendor in April to supply passenger relations officers for all the airline’s SilverKris lounges in Singapore. SIA continues to directly manage all of its SilverKris lounges.
Accor has been running the premium lounges for Australian carrier Qantas in Singapore for years now.
SIA operates flights to all of its South-east Asian destinations, as well as to Bangladesh, the Maldives, Nepal, Sri Lanka and South Korea, and most flights to Japan, out of T2.
T2 is also home to a number of Star Alliance carriers, such as United Airlines, All Nippon Airways and Lufthansa, whose premium passengers also have access to SIA’s lounges.
