IHG Hotels & Resorts (IHG) launches AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately and securely from their iPhone or iPad to the TV in their guest rooms.
AirPlay is available at more than 60 hotels in North America, including properties like InterContinental Buckhead Atlanta, Hotel Indigo NYC Downtown – Wall Street and Holiday Inn & Suites Ottawa Kanata.
IHG is the first hospitality company to provide AirPlay functionality as part of its in-room entertainment experience. With AirPlay, IHG provides seamless connectivity and enhances the overall guest experience, improving guest satisfaction.
Guests can simply scan a QR to the hotel’s Wi-Fi network and enjoy a personalized entertainment experience. Each QR code is unique to the hotel room, ensuring that a guest’s content remains personal and private and streams only to the LG hotel TV in the room. Once a hotel guest checks out, all pairing information stored on the TV is erased.
IHG Hotels & Resorts continues its dedication to enhancing guest experiences by investing in transformative technologies. Integrating AirPlay in hotel rooms provides an enhanced guest experience, while also driving value for hotel owners and improving operational efficiency through innovative partnerships and solutions.
Jolie Fleming, Chief Product & Technology Officer at IHG Hotels & Resorts, said, “When people travel, we know they want to take some of the comforts of home with them – whether that’s watching their favorite shows or finishing a movie they started. As the first hospitality company to integrate AirPlay, IHG Hotels & Resorts is leading the way in making the guest experience even more personalized, enabling guests to enjoy content smoothly and securely on their in-room TV. Whether guests are traveling for business or leisure, this offering will undoubtedly become a favorite feature, creating a home-away-from-home entertainment environment like never before.”
Michael Kosla, senior vice president, LG Business Solutions USA, said, “IHG Hotels & Resorts are bringing one of the major comforts of home to guests’ hotel rooms to greatly enhance travel experiences. Our LG smart hotel TVs are the first to provide AirPlay compatibility, making it easy for hotels to offer iPhone and iPad users content sharing capabilities in a simple and secure way. IHG properties with compatible LG hotel TVs will have an immediate leg up with travelers who use iPhone or iPad, boosting guest satisfaction while providing real differentiation.”
With AirPlay, guests can privately and securely stream their favorite shows and movies on Apple TV+ and other popular streaming services, listen to personal playlists on Apple Music or other platforms, view vacation photos, practice a presentation, play fun games on Apple Arcade, or get a workout or meditation in with Apple Fitness+ in their guest rooms.
The leading television provider to the U.S. lodging and hospitality industry, LG offers a variety of commercial-grade Smart Hotel TVs ranging from 43- to 75-inches diagonal with up to 4K Ultra HD resolution to suit virtually every space from standard guestrooms to penthouse suites. The powerful LG Pro:Centric Smart software enables use of modern solutions including content streaming and interface customization. LG’s latest Smart Hotel TV models offer AirPlay right out of the box, while earlier models can add the capability via a software update.
