Travel technology provider Amadeus has announced the acquisition of Skylink, an AI-powered corporate travel startup headquartered in New York. Founded to improve the corporate travel experience, Skylink has built a proprietary AI architecture designed to boost customer chat platform capability.
This enables employees to smoothly book flights and hotels, conversationally in a matter of seconds, while businesses can also benefit from cost savings. At the same, productivity is improved as employees unlock time for higher-value work.
With tens of thousands of bookings already completed, SkyLink is already, showing how cleverly designed AI can raise the standard for speed, simplicity and user satisfaction.
The acquisition underpins Amadeus’ strategy to deploy AI to deliver value across the travel industry. Operating across more than 190 markets and processing billions of search requests and millions of travel transactions daily, Amadeus’ scale enables AI to be applied reliably and at volume, supporting more relevant and efficient traveller interactions.
Tangible benefits of the deal
One immediate tangible benefit of this deal to the traveler is SkyLink’s complementary technology to support the evolving needs of the Travel Management Company (TMC) world. This will enhance and extend Amadeus’ solution capabilities for corporate travel, particularly expanding Amadeus’ existing strong customer base in North America.
“Combining our AI‑native technology with Amadeus’ scale and industry reach will allow us to deploy our technology faster and bring powerful new capabilities that benefit travelers and companies across the travel industry. It’s a pivotal time to deliver concrete AI solutions and, now with Amadeus, we can accelerate the next phase of travel innovation,” said Atyab Bhatti CEO & Co-Founder, SkyLink.
“Amadeus is the embedded and neutral execution layer for travel; built on three pillars: our global scale, the power of our integrated and deeply connected business logic, and our status as a trusted system of record in the industry since 1987,” said Luis Maroto President and CEO, Amadeus.
“These pillars enable us to apply AI‑driven capabilities consistently across airlines, airports, hotels, travel sellers and the wider travel ecosystem. Together, these pillars reinforce Amadeus’ role as the trusted technology partner enabling innovation at scale and allowing AI to augment and reinforce the travel experience.”
Amadeus has made a number of acquisitions in the past two years. It acquired biometrics technology specialist Vision-Box and payments company Voxel in 2024. Last year, it acquired travel intelligence specialist ForwardKeys.
