Delta CEO Ed Bastian

Delta CEO to showcase future of travel with consumer-focused innovations at CES 2020

Delta will showcase the transformation of the air travel experience at CES 2020, making history as the first airline with a keynote address and a major presence in the exhibitor showroom.

On the main stage and throughout the event, Delta will reveal trailblazing consumer innovations impacting the future of air travel, now and for years to come – reducing stress while adding convenience, comfort, and enjoyment to the experience.

“Travel has become an essential part of our lives, and CES is the perfect stage to show the world how technology and innovation – combined with the best employees on the planet – will transform the future travel experience for customers across all points of the journey,” Bastian said.  

The keynote address at the world’s premier innovation and technology forum will take place at 2 p.m. PST Tuesday, Jan. 7, in the Venetian Palazzo Ballroom. The address also will be webcast live, with details made available by the Consumer Technology Association (CTA®) before the event. Delta will announce details about its experiential showroom exhibit later this year.

“Biometrics, AR/VR, mobile technology and more are simplifying travel today and fundamentally changing travel in the future,” said Gary Shapiro, President and CEO of CTA. “This is a growing, trillion-dollar industry supporting millions of jobs across the world. Attendees will be able see and experience for the first time the promise technology holds for the travel and tourism industry and we look forward to hearing from Delta who is leading the way.”

Delta’s 2020 keynote follows Bastian’s appearance on the CES main stage in 2019 as the guest of IBM CEO Ginni Rometty for a discussion on how Delta embraces new technology for the benefit of customers and employees.

Giving more CES attendees a lift

Delta has a history of supporting CES as the world’s most prominent stage for visionaries harnessing the power of innovation and technology. Delta has long been the No. 1 airline to CES, providing larger aircraft, more flights and additional routes from key markets to ensure tens of thousands of attendees arrive on time and with bags in hand. Delta will continue that effort in 2020, offering additional seats from destinations around the globe including Amsterdam, London-Heathrow, Paris, Seoul, Shanghai and Tokyo-Narita. This additional capacity is on top of Delta’s already-strong Las Vegas network that includes 57 peak-day flights to 12 destinations.

Since becoming Delta’s CEO in May 2016, Bastian has expanded Delta’s leading position as the world’s most reliable airline while growing its global footprint and enhancing the customer experience in the air and on the ground. Under Bastian’s leadership, Delta is transforming the air travel experience with generational investments in technology, aircraft, airport facilities and, most importantly, Delta employees worldwide. In 2018, Fortune magazine named Bastian among “The World’s 50 Greatest Leaders” and in 2019, he was elected to the membership of the Council on Foreign Relations.

Delta Air Lines is the U.S. global airline leader in products, services, innovation, reliability and customer experience. Powered by its 80,000 people around the world, the No. 1 airline by total revenues serves nearly 200 million people every year across its global network of more than 300 destinations in over 50 countries.  With its constant drive to invest, innovate and expand, Delta has been recognized as a Fortune’s top 50 Most Admired Companies in addition to being named the most admired airline for the eighth time in nine years. Additionally, Delta has ranked No. 1 in the Business Travel News Annual Airline survey for an unprecedented eight consecutive years and named one of Fast Company’s Most Innovative Companies Worldwide for two consecutive years.

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