American Airlines announced that they are closely monitoring the track of Hurricane Dorian and resumed service at Fort Lauderdale, Florida, and Nassau, Bahamas, but airport operations remain suspended at several airports in the Bahamas, Florida, and South Carolina.
Additionally, due to the size, strength, and location of the hurricane, American will continue to experience a disruption to its operation throughout the week, specifically on flights that operate along the East Coast. The American Airlines Integrated Operations Center in Fort Worth, Texas, continues to closely monitor the track of this storm and is coordinating with the National Weather Service, Federal Aviation Administration (FAA) and local airports.
Storms like these may require customers to change their travel plans and, as a result, American has issued a travel alert for more than 20 airports, including eight coastal airports in Georgia, North Carolina, and South Carolina. The travel alert includes capped fares and waived baggage fees through Sept. 7. If a customer chooses not to fly to/from an airport covered by the current waiver, American will waive change fees for future travel. This provides additional flexibility for our customers.
The current travel alert, which has been extended, allows customers to rebook without change fees. Customers can reschedule their travel on aa.com by retrieving their reservation, or by contacting American reservations at 800-433-7300 in the U.S. or Canada. Customers calling from outside the U.S. or Canada should check aa.com for our worldwide reservation phone numbers.
From now through Sept. 20, AAdvantage® members can earn 10 miles for every dollar donated to the Red Cross with a minimum $25 donation. Learn more here.
In the Bahamas, Envoy Air, a wholly-owned subsidiary of American, has 20 team members in Freeport (Grand Bahamas) and 17 team members in Marsh Harbour (Abaco Islands). Envoy has made contact with all team members in Freeport and is working to contact seven remaining team members in Marsh Harbour. Once an assessment of airport conditions is completed, the team will immediately deploy flights to send needed supplies to these islands.
