British Airways has taken a significant step forward in its quest to simplify access to its New Distribution Capability (NDC) content for agents worldwide.
The airline, in partnership with global technology company, Travelport, today announced that its NDC content is now live on the Travelport+ platform. This collaboration aims to provide travel retailers a more seamless booking experience.
As part of the initiative, travel agents in the UK and Ireland will be the first to benefit from the improved accessibility and efficiency of the NDC content. This will be followed by a global rollout for Travelport+ users worldwide.
The partnership between Travelport and British Airways is driven by a mission to provide a simplified and unified view of the airline’s dynamic fares and product offerings, said Ian Romanis, British Airways’ Director of Retail and Customer Relationship Management. “We are empowering agents to take control of a wide range of content available to them for a more efficient and seamless booking experience,” he added.
Travelport+ utilises artificial intelligence (AI) and machine-learning capabilities to deliver the Content Curation Layer (CCL), promising more accurate, relevant results for a quicker and smoother booking experience. Agents will be able to search, compare, book and service British Airways’ offerings all within a single interface, streamlining the process for agents and travellers alike.
According to Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport, the integration of British Airways NDC content is a game-changer for travel retailers. “Travelport+ was designed to revolutionize the way airlines distribute their products by connecting suppliers directly with travel agents around the world through one unified platform,” Clarke stated.
With this launch, Travelport is set to continue providing access to even more comprehensive offerings from British Airways, including personalized offers tailored to customers’ needs. This signifies a major leap forward in the effort to make booking and managing travel easier and more efficient for agents and their clients.
