Radisson Hotel Group has opened its first Verified Net Zero hotels in Manchester City Centre and Oslo City Centre, marking a milestone in the group’s drive to decarbonise its global portfolio ahead of a 2050 Net Zero target.
The openings form the centrepiece of the group’s 2025 Responsible Business Report, which documents progress across energy, people, and community programmes spanning more than 75,000 team members in over 100 countries.
The two properties demonstrate that hotels can reduce carbon emissions across scopes 1, 2, and 3 while maintaining high guest experience and operational standards, according to the group.
Radisson Hotel Group recorded a 23% reduction in emissions intensity per square metre against its 2019 baseline, alongside a 6% fall in total scope 1 and 2 emissions over the same period, even as the portfolio grew by 20%.
A total of 78 hotels in the group’s portfolio now operate on 100% renewable electricity, with the group targeting further expansion of renewable energy sourcing across its properties worldwide.
People and community
The report records an 84% team member engagement score, which the group says outperforms the hospitality industry average by 18 percentage points. Women hold 31% of leadership positions across the organisation.
The Radisson People Foundation, launched in 2024 to support staff facing hardship, assisted more than 250 team members globally in its first full year of operation. Radisson Academy delivered more than 8.5 million learning hours, with 40% of job openings filled internally.
On community impact, the group contributed €890,000 in cash and in-kind donations globally and logged 79,000 volunteer hours across hotel and corporate teams. A partnership with clean water charity Just a Drop provided water, sanitation, and hygiene access to more than 34,000 people.
206 hotels achieved certification by Safehotels during the reporting period, strengthening safety and security standards for guests and staff. The group also received an EcoVadis Silver Medal, with 76% of global suppliers assessed for responsible sourcing.
Regulatory alignment
The 2025 report is the first Radisson Hotel Group publication aligned with the European Union’s Voluntary Sustainability Reporting Standard for SMEs, using a double materiality approach to identify and manage environmental, social, and governance impacts, risks, and opportunities.
The group said sustainability is embedded across a structured five-year plan focused on energy efficiency, electrification, renewable energy, and responsible resource use, with the aim of strengthening long-term competitiveness for its hotels and owners.
